Please read these customer terms of service carefully.

Techtonic Enterprisess Pvt. Ltd. whose registered office and address for service is at 9/19, Ground Floor, Nehru Nagar, New Delhi - 110065

EFFECTIVE: October 01, 2024

1. Description
1. Ecollat’s Acceptable Use Policy provides guidelines for our customers on the appropriate use of our services, and how we would normally respond in the event that we receive a complaint concerning content on a site that we host, or an email that we have transmitted.
2. This Policy is an integral part of our Terms of Services.
2. Definitions
1. “AUP” means the Acceptable Use Policy for services provided by the Company as published and amended from time to time on the Ecollat website at https://www.ecollat.com/acceptable-use-policy/.
2. “Client” means the Company’s contracted customer and/or any user of the Service by virtue of their contract with The Company’s contracted customer.
3. “Company” means Techtonic Enterprisess Pvt. Ltd. whose registered office is 9/19, Ground Floor, Nehru Nagar, New Delhi – 110065 and office address is AAC-06 2^nd Floor, Shipra Krishna Azure, Kaushambi, Ghaziabad, Uttar Pradesh, India - 201010.
4. “Service” means the service provided by the Company under the Subscription Services Agreement.
5. “Server Infra” means system for the hosting of digital collaterals, Product Data, Quotations, Headless CMS, websites, CRM, Forms, Digital Asset Management and other Internet solutions offered by the Company.
6. “Web Hosting” means any service provided by the Company which makes use of the Server Infra.
3. General
1. The Service must not be used for the transmission or exchange of illegal material, or any material which may be deemed to be offensive, abusive, defamatory, obscene, menacing or otherwise as prohibited by applicable statutes in force.
2. The Service must not be used for the transmission or exchange of any material that may be in breach of copyright (including Intellectual Property Rights), confidence, privacy or other rights.
3. The Client will comply with applicable data protection laws.
4. The Client will ensure that all content supplied by it for use will be pre-checked for harmful content, including without limitation, viruses, Trojan horses, worms, time bombs, cancelbots or any other computer programming routines that may damage, interfere with, surreptitiously intercept or expropriate any system, program, data or personal information.
5. The Client agrees to indemnify and hold harmless the Company from any claims, losses, liabilities and expenses (including legal fees) resulting from the Client’s breach of this Acceptable Use Policy.
4. Web Hosting
1. The Company cannot and does not proactively monitor all content added or amended by the Client and cannot and does not guarantee that material added in this manner is free from illegal content or other materials that may be considered unacceptable.
2. The Client undertakes sole responsibility for the content of its Web pages, stored content on ecollat whether within the Company’s domains (manage.ecollat.com), other domains hosted within or linked with the Company’s Server Infra.
3. The Client undertakes sole responsibility to ensure that it has permission to use any material added to the Server Infra, whether provided to the Company for inclusion on the Client’s site or added directly by the Client.
4. The Client undertakes sole responsibility for any dispute involving Copyright or Intellectual Property Rights associated with any material added to the Server Infra, whether provided to the Company for inclusion on the Client’s site or added directly by The Client.
5. The Client shall not use any digital collaterals, forms, emails, website or web service hosted by the Company to promote and/or distribute any material or content that is illegal under applicable legislation. The Client should be aware that the Internet is a global communications network and what may be legal in one country may be illegal elsewhere and leave the Client liable to prosecution in another country.
6. The Client shall not collect sensitive information in the form data that is not allowed as per the country regulation.
7. The Company may undertake investigation of content services if potential abuse is brought to its attention and reserves the right to remove any digital publication or website on The Server Infra that the Company deems to contravene this AUP.
5. Email
1. The Service must not be used to send emails that are likely to cause offense, annoyance, inconvenience or anxiety to a recipient.
2. The Service must not be used to send emails to recipients who have specifically requested not to receive such communications by email.
3. The Service must not be used with intent to deprive others of service.
6. Investigation of abuse of The Service
1. Please address all complaints about abuse of the Company’s services to support@ecollat.com.
2. The Company reserves the right to investigate suspected or potential abuse of its Acceptable Use Policy. If the Company becomes aware of possible abuse, the Company will begin an investigation that may include gathering information from all potential parties and materials on its servers. The Company reserves the right to suspend the Service during such investigations and/or to remove materials from the Server Infra.
3. The Client understands that the Company may be required by applicable legislation to access, store, copy or otherwise process the Client’s data stored within or transmitted by the Service. By accepting this Acceptable Use Policy, the Client expressly agrees that the Company may access and use the Client’s personal data or other account information in connection with any such investigation and may disclose such data to any law enforcement authority.
4. The Company reserves the right to terminate the Service, with immediate effect and without further obligation or liability to The Client if required to do so by any law enforcement authority or by the Courts of India.
7. Enforceability
1. This Policy shall be governed by the laws of India and the parties submit to the exclusive jurisdiction of the Courts of India.
2. If any provision of this Acceptable Use Policy or part thereof shall be void for whatever reason, the offending words shall be deemed deleted and the remaining provisions shall continue in full force and effect.
3. The Company reserves the right to add, delete or modify any provision of this Policy at any time without notice, effective upon posting of the modified Policy at https://www.ecollat.com/acceptable-use-policy/.